Privacy Policy
Effective Date: September 4, 2026 • Alvarado, Texas
1. Introduction & Scope
Ibarra's Auto Repair ("we," "our," or "us"), located at 3000 Luisa Ln, Alvarado, TX 76009, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your details when you visit our website, schedule vehicle repairs, authorize estimates, or interact with our digital vehicle inspection systems.
2. Information We Collect
We collect personal and vehicular information that you voluntarily provide to us when booking or receiving automotive services:
- Contact Details: Full name, telephone number (mobile/SMS-capable), and email address.
- Vehicle Data: Year, make, model, trim, license plate number, Vehicle Identification Number (VIN), and mileage.
- Inspection Media: Photos, visual inspection videos of mechanical components, and repair authorizations.
- Payment Information: Billing transaction details processed securely via PCI-compliant payment gateways. We do not store full credit or debit card numbers on our servers.
3. SMS Messaging & Mobile Privacy (Strict Non-Sharing Policy)
We treat mobile phone numbers and SMS consent with maximum confidentiality.
By providing your phone number, you authorize Ibarra's Auto Repair to send transactional SMS messages solely related to your vehicle, including:
- Service appointment bookings, reminders, and confirmations.
- Digital vehicle inspection reports with video/photo evidence of worn components.
- Repair estimates, electronic approvals, and completion pickup notifications.
Message frequency varies depending on your vehicle's repair status. Message and data rates may apply. You may reply STOP at any time to opt out of SMS messages, or reply HELP for assistance.
4. How We Use Your Information
- To accurately diagnose, service, and maintain your vehicle.
- To generate official estimates and keep accurate service maintenance logs.
- To communicate status updates regarding diagnostics or parts delivery.
- To process payments, provide legal receipts, and prevent fraudulent transactions.
5. Data Security
We maintain physical, electronic, and procedural safeguards to protect your personal and vehicular information. All online data transmissions, video streaming, and communications are encrypted using Transport Layer Security (HTTPS/TLS).
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can reach us directly at: